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App Terms of Use

Effective date: 25 April 2025
Last updated: 6 November 2025

These Terms of Use (“Terms”) govern your access to and use of the RIZOM mobile application (“RIZOM app”, “we”, “us” or “our”). By downloading and using the app, you agree to be bound by these Terms.

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By using the RIZOM app, you also confirm that you have read and accepted our App Privacy Notice, which explains how we collect, process and protect your personal data.

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Please note: These Terms apply solely to the RIZOM app and not to the RIZOM website, which is governed by a separate policy available here.

1. Prototype Status

The RIZOM app is currently in prototype stage and made available solely for the purpose of real-life testing and early user feedback. The app may be subject to performance issues or feature limitations while under development.

Your input plays a crucial role in shaping the MVP product. We welcome feedback via

contact@rizom.io.

2. Data Protection and Processor Roles

RIZOM is committed to compliance with the General Data Protection Regulation (GDPR), as adopted in both the European Union and the United Kingdom.

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  • The data controller for personal data collected via the RIZOM app is Us.

  • Our appointed data processor is CarPal Enterprises Inc, who provide hosting and technical infrastructure for essential services (such as login authentication via email) strictly on our instructions and under contractual data protection obligations.

 

For full details on what data is collected, how it is processed, and your rights as a user, please refer to our App Privacy Notice.

3. Edge Computing and Local Data Control

RIZOM is designed around edge computing principles, prioritising privacy and user control. Your data stays with you. This means:

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  • All user-generated data (e.g. mood entries, reflections, chat content) is stored and processed locally on your device.

  • The only data sent to our servers is your email address, used solely for login and account recovery.

  • No personal content is transmitted to our servers unless you explicitly choose to share it.

  • If you choose to share any content for community insights, research or feedback purposes, it is anonymised and cannot be linked back to you.

 

We do not sell, rent, or exploit your personal data. For further details on our data practices, including lawful basis, retention, and user rights, please consult our App Privacy Notice.

4. Eligibility and Account Registration

To use the RIZOM app, you must be at least 16 years old, or be registered by a parent or legal guardian who assumes full responsibility for your use. The app is not intended for unsupervised use by minors under 16.

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During registration, you will be asked to provide an email address for login and session continuity. You may also be invited to provide additional optional information, such as your first name (or alias) year of birth, gender, language or location.

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All information provided is used strictly to support the app experience and is handled in accordance with our App Privacy Notice, which explains what is collected, how it is processed, and your rights under applicable data protection law.

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You are responsible for ensuring that the information you submit is accurate and that your account remains secure. We reserve the right to suspend or restrict access to the app in the event of misuse or violation of these Terms.

5. Permitted Use

You may use the app for personal journaling, mood tracking, and reflection, including optional sharing within trusted circles.

 

You agree not to:

  • Violate laws or third-party rights

  • Post harmful, offensive, or misleading content

  • Disrupt or misuse the service infrastructure

  • Attempt to access or deconstruct another user's data

6. User Content and Responsibility

You retain full ownership of any content you generate. Unless you choose to share it, your content remains private and local to your device.

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If you share content, you confirm you have the rights to do so and accept responsibility for how that content is received by others.

7. Intellectual Property

The RIZOM name, interface, visual identity, and source code remain the property of the creators or licensors. You may not copy, reproduce, or repurpose any element of the RIZOM app without our explicit written permission.

8. Termination

We reserve the right to terminate or restrict access to the RIZOM app in case of misuse, violation of these Terms, or if required for legal or technical reasons. You may delete your account at any time via your phone or by contacting us.

9. Modifications

As a prototype, the RIZOM app is subject to continuous improvement. We may update these Terms to reflect feature changes, legal obligations, or community feedback. You will be notified in-app or via email of any material changes.

10. Disclaimers and Limitations

The app is provided “as is” for testing purposes. We make no warranties regarding performance or suitability for any particular purpose. To the fullest extent permitted by law, we disclaim all liability for any losses resulting from the use or inability to use the app.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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